1. Introduction
Colonial Automotive Group, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or inquiry form
- Request information about vehicles or services
- Schedule a service appointment
- Apply for financing
- Subscribe to our communications
- Communicate with us via phone, email, or in person
This information may include:
- Name, email address, phone number, and mailing address
- Driver's license number and date of birth
- Social Security number (for financing applications)
- Employment and income information
- Vehicle preferences and purchase history
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to your inquiries and requests
- Processing vehicle purchases, financing, and service transactions
- Sending you information about vehicles, services, and promotions
- Improving our website and services
- Complying with legal obligations
- Communicating with you about your account or transactions
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as form processing, analytics, and marketing.
- Financial Institutions: Lenders and financing partners to process loan and lease applications.
- Business Partners: Affiliated dealerships and automotive service providers.
- Legal Requirements: When required by law or to protect our rights and safety.
We do not sell your personal information to third parties for their marketing purposes.
5. Third-Party Services
Our website uses the following third-party services:
FormSubmit
We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form, your information is sent to our email address through FormSubmit's service. FormSubmit may temporarily store your data for delivery purposes. For more information, see FormSubmit's privacy policy at formsubmit.co.
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous data about how visitors use our site. This data helps us improve our website and services. For more information about Google Analytics data processing, visit Google's privacy policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Portability: Request a portable copy of your data.
- Objection: Object to certain processing of your information.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
How to Request Data Deletion
To request deletion of your personal information, please contact us at:
Email: help@colonialautomotivegroup.com
Phone: +1(920) 316-0628
Mail: Colonial Automotive Group, Inc., 171 Great Rd, Acton, MA 01720
Please include your name, contact information, and details about the data you wish to have deleted. We will respond to your request within 30 days.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Colonial Automotive Group, Inc.
Address: 171 Great Rd, Acton, MA 01720
Phone: +1(920) 316-0628